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APPLE Watch shortages are being caused by faulty component


A key component of the Apple Watch from one of the firm's two suppliers was faulty, leading to Apple being forced to scrap finished devices, it has been claimed.

The Wall Street Journal says taptic engine, designed by Apple to produce the sensation of being tapped on the wrist, was affected.

It is believed the problem is the reason for Apple having limited supplies at launch, forcing them to only sell the device online.

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The taptic engine, seen here at the top of the Watch, was designed by Apple to produce the sensation of being tapped on the wrist - and supplies from one of the firm's two suppliers was faulty
WHAT IS A TAPTIC ENGINE? 

The taptic engine is one of the key technologies that Apple created for the Watch, its taps designed to be less intrusive than ringing, buzzing or other ways to get a user's attention.

The engine uses a motor to move a small rod back and forth. 

This motion creates the sensation of a gentle tapping. 

The taptic engine also powers another Watch feature: the ability to send your heartbeat .

'After mass production began in February, reliability testing revealed that some taptic engines supplied by AAC Technologies Holdings Inc., of Shenzhen, China, started to break down over time, the people familiar with the matter sai,' accord to the WSJ.

'One of those people said Apple scrapped some completed watches as a result.' 

However, taptic engines produced by a second supplier, Japan's Nidec Corp., didn't experience the same problem, the people said.

The Taptic Engine is a linear actuator inside the Watch that produces haptic feedback. It is what is used to send heartbeats to friends, for example.

In less technical terms this taps the wearer on the wrist whenever they receive an alert or notification, or press down on the display.

This is combined with 'subtle audio cues' from the speaker driver. 
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'Our team is working to fill orders as quickly as possible based on available supply and the order in which they were received,' Apple said. 

'We know many customers are still facing long lead times and we appreciate their patience.'

The launch of the watch into stores is being handled by Apple retail chief, Angela Ahrendts, who is very familiar with the world of designer labels.

She was head of the luxury British fashion label Burberry, where she was one of the UK's highest paid women executives, before joining the US company last May.

Her recruitment was sweetened with a golden hello of shares worth around £40million.

She told Apple staff via video message earlier this week that the decision to make the watch only available through online orders is because demand has exceeded supply.

In it she said: 'We know that you have been bombarded with questions from customers.

'Luckily, the customer feedback has been overwhelmingly positive. We know they are excited about the Watch ...but there are a lot of questions about availability and timing etc.

'Last week we announced that due to the high global interest and the initial supply that we would only be taking orders online right now.

'This was not an easy decision, and I think it's really important to remind every single customer that this is not just a new product for us, this is an entirely new category.' 

Tech experts at California-based iFixit are carrying out a so-called 'teardown' of the 38mm Sport model of Apple's watch. This teardown reveals a 205mAh battery (bottom left), Apple's S1 chip (centre) as well as the Taptic Engine, microphone, heart rate sensor and power button (far right)
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Tech experts at California-based iFixit are carrying out a so-called 'teardown' of the 38mm Sport model of Apple's watch. This teardown reveals a 205mAh battery (bottom left), Apple's S1 chip (centre) as well as the Taptic Engine, microphone, heart rate sensor and power button (far right)

As the Apple Watch starts shipping to people who pre-ordered the timepiece, tech experts at iFixit have begun taking the gadget apart to see what's inside.

It is the first time many of the features of the Apple Watch have been confirmed, including the timepiece's battery.

According to iFixit's so-called 'teardown' the battery inside is 205mAh - 14 times smaller than the battery of the iPhone 6 Plus.  

When the battery life of the Apple Watch was announced, boss Tim Cook said it would last 'all-day'. But this is actually 18 hours with 'typical use.'

Official tests found typical use equates to just 90 time checks, 90 notifications, 45 minutes of app use, and a 30-minute workout with music.

iFixit removed the battery inside the Sport model and found it is 3.8 V, 0.78 Wh lithium-ion battery running at 205mAh. 

It is likely the higher end models and the 42mm versions of the Watch feature the same technology, but this hasn't been confirmed.
APPLE WATCH SPECIFICATIONS 

Pressure-sensitive, flexible, touchscreen Amoled Retina display

The 38 mm model has a resolution of 272 x 340 pixels (290 PPI), while the 42 mm model is 312 x 390 pixels (302 PPI).

By comparison, the iPhone 6 has a resolution of 1920x1080-pixel (401 PPI).

The chip in the Apple Watch is called S1 and it is said to be similar in power to the A5 that powered the iPad 2 and iPhone 4S. 

It is called a System in Package (SiP) chip and Samsung reportedly supplied the RAM and flash storage. 

The S1 is covered in a resin shell designed to protect the chip from impact and water. 

Apple has confirmed all three models of the watch will ship with 8GB of total storage.

This will be used to run the Watch's iOS software and apps and at least 2GB of this will be free for music and photos.

Other sensors include NFC, Wi-Fi 802.11b/g/n and Bluetooth, plus an accelerometer, gyroscope, heart rate monitor, microphone and speaker. 

The Watch runs on a bespoke Watch OS, based on iOS.  

By comparison, the battery in the Moto 360 - which is around $100 (£100) cheaper than Apple's version - is slightly larger at 300mAh, as is the battery in the Samsung Gear Live.

While the battery inside the iPhone 6 Plus is 2,915 mAh, more than 14 times larger than the battery in the watch.

The Moto 360 is said to last up to 24 hours, although with typical use this drops to almost half and the battery on Samsung's Gear Live manages to last longer - up to 48 hours but 16 hours with typical use. 

Software, apps and chips can directly impact the battery life of devices and this is why batteries of the same size can last for varying periods of time. 

iFixit's teardown of the Apple Watch also reveals the Taptic Engine, the mechanism behind the clock, and a waterproof speaker.

The Taptic Engine is a linear actuator inside the Watch that produces haptic feedback. It is what is used to send heartbeats to friends, for example.

In less technical terms this taps the wearer on the wrist whenever they receive an alert or notification, or press down on the display.

This is combined with 'subtle audio cues' from the speaker driver. 

On the back of the Watch's case, a ceramic cover with sapphire lenses sits above a sensor that uses infrared and visible-light LEDs and photodiodes to detect the wearer's heart rate. 

Apple Watch uses this sensor, along with an accelerometer and the GPS and Wi-Fi in a connected iPhone, to measure physical movement such as steps, distance and calories. 

The chip in the Apple Watch is called S1 and it is said to be similar in power to the A5 that powered the iPad 2 and iPhone 4S. 
Apple boss Tim Cook said the Watch's 'all-day' battery life lasts 18 hours with 'typical use' - but official tests revealed this equates to just 90 time checks, 90 notifications, 45 minutes of app use, and a 30-minute workout with music. Apple defines the battery on its Watch page and said a time check lasts four seconds
+7

Apple boss Tim Cook said the Watch's 'all-day' battery life lasts 18 hours with 'typical use' - but official tests revealed this equates to just 90 time checks, 90 notifications, 45 minutes of app use, and a 30-minute workout with music. Apple defines the battery on its Watch page and said a time check lasts four seconds

It is called a System in Package (SiP) chip and Samsung reportedly supplied the RAM and flash storage. The S1 is covered in a resin shell designed to protect the chip from impact and water. 
...BUT THE BATTERY CAN BE REPLACED 

The battery is fitted on the rear of the case and is charged using inductive charging. 

Batteries on electronic devices typically start to degrade after six months, although this varies depending on the number of charge cycles. 

With this in mind, Apple will let people replace the battery on its Watch, according to reports in TechCrunch. 

But the spokesman did not reveal any more details and it is not known how much a new battery will cost, or how it affects the warranty.

In terms of storage, Apple has confirmed all three models of the watch will ship with 8GB of total storage.

This will be used to run the Watch's iOS software and apps and at least 2GB of this will be free for music and photos.

Although this is the equivalent to just 240 songs, it does mean the timepiece can be used independently for certain tasks. The number of tracks it can store will also vary depending on the file sizes. 

Elsewhere, the Watch uses Apple's MagSafe technology with inductive charging. This is built on the underside of the watch base. 

This means it can be charged wirelessly by placing a connector onto a charging port, where magnets cause it to snap into place automatically.

MagSafe is the name of the connector Apple uses with its MacBook range. 

The screen on the Watch has a laminated Retina display made from a 'single crystal of sapphire.' While on the Sport collection the screen has the added protection of Ion-X glass.

Read more: http://www.dailymail.co.uk/sciencetech/article-3061510/Apple-Watch-shortages-caused-faulty-component-claims-problems-making-taptic-engine-supply-issues.html#ixzz3ekpcOfnA
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Inverter Central Fraud Compaint Review InverterCentral.com

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

www.ripoffreport.com | InverterCentral.com (7) Total (3) Rebuttals (1) Refunded (2) No repsonse RipoffReport.com tried to extort $5000 to remove per report. Aug 14 2012 - Springfield, Virginia , NO Rebuttal Submitted - InverterCentral.com Title: InverterCentral InverterCentral.com world wide distribution kept our money and we didn't receive product and they won't process refund or return messages , Internet Body: This was an online order 13Mar2012 (LED computer screen). They contacted us to tell us they only had one in stock, and it was scratched. We told them we didn't want it, and they never sent it. We were instructed to process a refund online. Then this appeared in the tracking history (note it DID NOT ship!!!) We have requested this refund in April, May, July and August, with NO ACKNOWLEDGEMENT! Rose ****** ********* Drive Springfield, VA ***** United States Shipped via USPS 1) M190A1-L07 LCD Panel 3/13/2012 9:42:32 PM I have contacted them repeatedly via telephone, email and their customer service forms. "Sarah" actually responded to one email, and told my husband "we now have more in stock...would you like us to send you one?" We told her NO and please process refund....still nothing. They have taken over $300 from us and have not refunded it, and we HAVE NOT received ANY PRODUCT! If they (or you) cannot settle this, we plan to take them to court, so any intervention would be helpful. Especially if this is their usual practice....they need to be stopped. I do have all correspondence and documentation of all my requests, as well as my bank statement which shows their taking my money! Please let me know if you can help. Nov 13 2012 - Honeywood, Other, NO Rebuttal Submitted - InverterCentral.com title: invertercentral.com IS ANYONE OUT THERE, NO ONE RESPONDING, Internet Body: What a good looking site www.invertercentral.com but does it still operate? I ordered goods and checked on the site that my order had been processed, all looked ok. (29 Oct 2012). Was told 9 days delivery, that time has come and gone but no goods and I'm not able to make contact with them. I've tried over six contact points, with no responce from anyone. Good buy money. Dec 16 2009 - Miami, Florida, Rebuttal Submitted - Inverter Central Title: Inverter Central invertercentral.com Do NOT buy from this company. I both a inverter for a Laptop and it does Not work (twice). They Do NOT sent my money back. Internet Body: BE CAREFULLL!!! This company is a fraud!!!They get their product back and DO NOT send your money back. Nov 5 2008 - Toulouse, Other, Rebuttal Submitted - Inverter Central Title: Inverter Central invertercentral.com refuses to refund money on returned non-working LCD panel Perry Maine Body: Author of original report: Inverter Central invertercentral.com fully refund money on returned non-working LCD panel Perry Maine Oct 30, 2008 - Santa Barabara, California, Rebuttal Submitted - InverterCentral.com Title: Invertercentral.com sold me the incorrect part and refused to refund the money or get me a correct part Perry Maine Body: I ordered a part from this company and asked for express shipping so I could do the repair quickly 20 dollars extra they sent a part that was different from the correct part displayed on their website. After 5 days I called to see where the part was and they said they would send it that day after three more days I got the part which as I mentioned was no good to me I sent it back and asked for a refund I put a confirmation on the return and found that they received the part back they refused to refund my money I don't have a part and was charged 139.98 to my credit card. I made a claim with my credit card company and am still battling with these people to get a refund this is 4 months after I needed the part which I did get elsewhere. This company does not deserve to ever have another client. They are crooked. Don, Santa Barbara, California U.S.A. Oct 24 2008 - Richmond, Texas, Rebuttal Submitted - Inverter Central Title: Inverter Central Www.invertercentral.com refuses to refund money on non-working LCD inverter Perry Maine Body: my laptop needs a new LCD Invertor -- my display goes dead after 2 minutes but works fine with an extermal monitor. I ordered a replacement after a live chat that they said based on the above problem it was my LCD invertor that was bad. I received it installed it and sill had the same problem -- dead display after 2 minutes. I got back to chat and got authorized to get a cross shipped replacement. I mail the 1st one back. The 2nd one arrived and my display still dies after 2 minutes. I got back to chat (live help link) and all they said they were not responsible for a mis diagnosed problem. but offered to send a 3rd one when i asked about a refund. They said it was possible to have sent 1 bad invertor but not 2. neither one worked as my display still goes dead after 2 minutes. their policy does say "If we cannot provide a working part in a timely fashion they will give a complete refund including shipping." both invertors they sent do not work as they go dead after 2 minutes. if i ship the part back they will only send another one out. but i wind up paying shipping -- so eventually the shipping will end up costing me more than the part. --I mentioned that I paid with a Credit Card and could dispute it there. their responce was "go ahead" -- but i am right now stuck with a their non-working LCD invertor. I want a refund but if i ship the part back at my expense they will just keep sending me more invertors. Aug 20, 2008 - Bonney Lake, Washington, Rebuttal Submitted - InverterCentral.com Title: InverterCentral.com Scammed me out of $120 Bangor Michigan Body: I purchased an inverter for my Alienware Laptop a couple months back for $110 + an additional $10 extra for faster shipping [from http://www.invertercentral.com]. I received the inverter but when I took it to the shop that was working on my laptop they had told me it was broken. I quicly sent it back to InverterCentral. I called a few days later and they told me that they received it and they would process my exchange. I called back a week later but they didn't pick up. I found that unusual considering they always picked up. I continued calling daily (up to 5 times a day) to find out information on my situation but they continued to ignore me. I e-mailed them and used Live Support daily to try and communicate with their employees hoping that it was a miss-communication issue of some bizarre sort. Whenever I had used "Live Support" I would be helped until I told them my situation and that is where they would ignore me. I got very upset as I don't have a lot of money.. I just wanted a refund and nothing more but to get out of this mess. They REFUSE to help and I would recommend NO ONE USE WWW.INVERTERCENTRAL.COM FOR YOUR OWN SAFETY! Looking forward to getting a response from the company and I will continue calling until I get back whats mine. It has been about 4 months and this is absolutely RIDICULOUS. Jake, Bonney Lake, Washington U.S.A.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

Title: InverterCentral.com - InverterCentral are misleading and false advertising Comment 1: - Mar 20th, 2008 InverterCentral.com falsely advertises the following when your laptop screen stops working: Replacing the backlight inverter fixes the following symptoms 17 out of 20 Times: Dim Screen,Flickering Display, Wavy Lines,Blinking LCD Panel, Panel Buzzing,Shades of Pink, The problem I experienced where some of the above,but when I put in the new part it didn't fix my problem. If you look at the fine print buried on their website which they've cleverly hinden this is return policy: THERE IS NO REFUND FOR "deciding the part is no longer needed for any reason" Which means if it doesn't work, which is my case, you are screwed. My advice, buy a new monitor and if it includes the inverter, so much the better. In my case, the replacement screen with inverter included fixed my problem. Comment 2 - 2008-05-20 I also want to alert all with this company InverterCentral.com. I am from Brazil, I made the search for the site with the model and I bought a to invert, they ordered me the wrong device and now they disconnect me of the attendance on line whenever I try to argue. That company type has to be banished of the virtual world. Comment 3 - 2008-07-08 I ordered a panel during the month 02/2008. 10 days later, When I received it, it had 2 big scratches on, so I directly did a RMA on the InverterCentral WEB site and returned the broken panel by 'Coliposte' (Like 'USPS' in FRANCE). 1 week later I verified directly with the hotline that they have well received the panel that I returned to them and also that they were OK to replace it by sending me a new one. But the second panel never came. After having wait for 3 months during I contacted the hotline to many times (and heard to many lies), I decided to cancel the order and ask to be refunded (188 euros) because they can't provide me the panel I bought. Now, I have spent more than 1 month asking them to be refund, contacting them nearly all the days, lots of times by a day ! It's a real fight ! They know me and my problem of being refunded. I try to have an answer of 'Lisa', the supervisor who treat my problem, but she seemed to be in meeting all the time and when she isn't in meeting, answering me is not her priority. I just want to be refunded, I wait for more than 4 months, It's very difficult and even more for people like me who live on the other side of the Atlantic. I feel so tired and stressed by this story. Comment 4 - 2008-08-21 They have also refused to help me or even talk to me. I am out $120 to them and this is absolutely ridiculous. They sent me a broken inverter and refused to refund when they had the inverter in THEIR POSSESSION. Comment 5 - 2010-12-22 I ordered an inverter from this company on 12/17. The web site stated that the part was in stock and would ship th enext day. Now, 5 days later, the order status says they are waiting to receive the part from some other location, with the estimated ship date of 12/27. So, with my laptop dead for 10 days I apparently have to wait for them to ship the part via a slow llama from half way around the world. I guess "in stock" means that it's in stock somewhere, just not necessarily with them. Save yourself the trouble and order from another company. Comment 6 - 2014-06-13 YOU SHOULD SIMPLY WALK AWAY FROM THIS COMPANY, NO SIGN OF hq LOCATION, ETC ETC, NEVER REPLY TO QUESTION, TANKS HIGHLY FOR ABOVE REMARKS, IT HELPED ME TO TO FALL IN THE TRAP. tHERE ARE OTHER MORE SECURE COMPANIES ON THE WEB, EVEN IF MORE EXPENSIVE. Comment 7 - 2015-01-06 Email the company about an invertor got a reply ordered the invertor took longer for it to ship than they said. Got the invertor and its the wrong one the email address that they emailed me from is no longer any good. No reply's to emails from there web site or phone calls. Disputed with PayPal with no reply from vendor made a claim and they offer an 18.00 credit for something I didn't order. PayPal said to mail it back and then refused my claim so they got the part back and my money. DON"T buy from this company

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

Rose - 8/14/2012 Title: InverterCentral InverterCentral.com world wide distribution kept our money and we didn't receive product and they won't process refund or return messages Body: This was an online order 13Mar2012 (LED computer screen). They contacted us to tell us they only had one in stock, and it was scratched. We told them we didn't want it, and they never sent it. We were instructed to process a refund online. Then this appeared in the tracking history (note it DID NOT ship!!! ) We have requested this refund in April, May, July and August, with NO ACKNOWLEDGEMENT! Rose *************** Drive Springfield, VA ***** United States Shipped via USPS 1) M190A1-L07 LCD Panel 3/13/2012 9:42:32 PM I have contacted them repeatedly via telephone, email and their customer service forms. "Sarah" actually responded to one email, and told my husband "we now have more in stock...would you like us to send you one? " We told her NO and please process refund....still nothing. They have taken over $300 from us and have not refunded it, and we HAVE NOT received ANY PRODUCT! If they (or you) cannot settle this, we plan to take them to court, so any intervention would be helpful. Especially if this is their usual practice....they need to be stopped. I do have all correspondence and documentation of all my requests, as well as my bank statement which shows their taking my money! Please let me know if you can help. 12/16/2009 - Valtai Title: Inverter Central invertercentral.com Do NOT buy from this company. I both a inverter for a Laptop and it does Not work (twice). They Do NOT sent my money back Body: BE CAREFULLL!!! This company is a fraud!!! They get their product back and DO NOT send your money back. 8/20/2008 - Jake Title: Complaint / review / scam report InverterCentral.com Scammed me out of $120 Body: I purchased an inverter for my Alienware Laptop a couple months back for $110 an additional $10 extra for faster shipping [from http://www.invertercentral.com]. I received the inverter but when I took it to the shop that was working on my laptop they had told me it was broken. I quicly sent it back to InverterCentral. I called a few days later and they told me that they received it and they would process my exchange. I called back a week later but they didn't pick up. I found that unusual considering they always picked up. I continued calling daily (up to 5 times a day) to find out information on my situation but they continued to ignore me. I e-mailed them and used Live Support daily to try and communicate with their employees hoping that it was a miss-communication issue of some bizarre sort. Whenever I had used "Live Support" I would be helped until I told them my situation and that is where they would ignore me. I got very upset as I don't have a lot of money.. I just wanted a refund and nothing more but to get out of this mess. They REFUSE to help and I would recommend NO ONE USE WWW.INVERTERCENTRAL.COM FOR YOUR OWN SAFETY! Looking forward to getting a response from the company and I will continue calling until I get back whats mine. It has been about 4 months and this is absolutely RIDICULOUS. 3/12/2008 - David Title: Complaint / review / scam report Inverter Central Www.invertercentral.com refuses to refund money on non-working LCD inverte Body: Inverter Central Www.invertercentral.com refuses to refund money on non-working LCD inverte My laptop needs a new LCD Invertor -- my display goes dead after 2 minutes but works fine with an extermal monitor. I ordered a replacement after a live chat that they said based on the above problem it was my LCD invertor that was bad. I received it installed it and sill had the same problem -- dead display after 2 minutes. I got back to chat and got authorized to get a cross shipped replacement. I mail the 1st one back. The 2nd one arrived and my display still dies after 2 minutes. I got back to chat (live help link) and all they said they were not responsible for a mis diagnosed problem. but offered to send a 3rd one when i asked about a refund. They said it was possible to have sent 1 bad invertor but not 2. neither one worked as my display still goes dead after 2 minutes. their policy does say "If we cannot provide a working part in a timely fashion they will give a complete refund including shipping." both invertors they sent do not work as they go dead after 2 minutes. if i ship the part back they will only send another one out. but i wind up paying shipping -- so eventually the shipping will end up costing me more than the part. --I mentioned that I paid with a Credit Card and could dispute it there. their responce was "go ahead" -- but i am right now stuck with a their non-working LCD invertor. I want a refund but if i ship the part back at my expense they will just keep sending me more invertors. ANONYMOUS COMPLAINT - 8/7/2008 Inverter Central invertercentral.com Refuses to refund money on returned non-working LCD panel Body: I ordered a panel during the month 02/2008. 10 days later, When I received it, it had 2 big scratches on, so I directly did a RMA on the InverterCentral WEB site and returned the broken panel by "Coliposte" (Like "USPS" in FRANCE). 1 week later I verified directly with the hotline that they have well received the panel that I returned to them and also that they were OK to replace it by sending me a new one.But the second panel never came. After having wait for 3 months during I contacted the hotline to many times (and heard to many lies), I decided to cancel the order and ask to be refunded (188) because they can't provide me the panel I bought. Now, I have spent more than 1 month asking them to be refund, contacting them nearly all the days, lots of times by a day! It's a real fight! They know me and my problem of being refunded. I try to have an answer of "Lisa", the supervisor who treat my problem, but she seemed to be in meeting all the time and when she isn't in meeting, answering me is not her priority. I just want to be refunded, I wait for more than 4 months, It's very difficult and even more for people like me who live on the other side of the Atlantic. I feel so tired and stressed by this story... Nathanael Toulouse France

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

NamePros.com Jakey, Aug 21, 2008 Title: I just posted my story at ripoffreport.com and hopefully it will be processed soon for you all to read. http://www.invertercentral.com scammed me out of $120 and refuses to help me. [I have called over 30 times and sent numerous emails as well as let "Live Support" know about my issue] I highly doubt this is a miss-comunnication issue considering this is going on month 4. 6 months later and still no word from them. PLEASE STAY AWAY FROM THEM FOR YOUR OWN SAFETY! Body: Bump. Don't want anyone else to get screwed over! Try to check them out at Scam Search. It's really hard to trust especially these days when scammers are very desperate. Technibble.com 16k_zx81 Aug 26, 2013 Title: invertercentral.com - eat my shorts Body: InverterCentral.com ordered an inverter 60 days ago via credit card. 30 days later checked email - nothing from them. no inverter. put through another order 30 days later no order, no email emailed invertercentral.com. twice. "where's my order"? No reply Rang them. Got their message service. Left a message with all details asking for a heads-up about what is going on. That was almost a week ago. Nothing. Just putting this out there for anyone who's considering dealing with them. Needless to say I will not be buying anything from invertercentral.com in future.